One thing that surely sets a great Nashville landlord apart from everything else is going the extra mile to make move-in as flawless as possible for your tenant. Because of this, it is important to welcome your tenant to their new rental home and provide them with the essential information they’ll need to make a smooth transition. By giving move-in tips for your tenants, you can begin building strong relations and excellent communication immediately, as well as indicate that you are concerned about your tenant’s comfort and well-being. When a tenant knows that their landlord wholeheartedly cares about them, they are motivated to exert more effort into keeping their rental home clean and in good condition. It’s a win-win!
Send a Welcome Letter
When tenants move into a new rental home, there are a few things that they need to know to settle in quickly. But sometimes, small things go missing in the hustle and bustle of the move. That’s why it is suggested to write a welcome letter for your tenant covering the fundamental information they’ll need.
As an instance, numerous tenants need to set up utilities in their name when they move into a new rental home. This is information that could cost them some time and attention to search out independently. Instead, include a list of the local utility providers and their contact information in your welcome letter. It would be great to mention which day garbage pick-up falls on and any other important information. Sharing this information with your tenant is a modest act that they will vastly appreciate.
It is also important to include a move-in checklist where the tenant can document the property’s current condition. This is helpful to refer to at the end of the lease when you’re organizing the home for the next tenant, and it will give your tenants confidence that their deposit won’t be charged for damage that they didn’t inflict.
It’s In the Mail
Another imperative detail a tenant will need to know is how to acquire a mailbox key, if one is not delivered to them, and where the mailbox is located. Even though some properties have mailboxes installed in the yard, others may have locked mailboxes down the street or even a block away from the rental property itself. In order to remember this important detail, it is advisable to incorporate it in your welcome letter so that your tenant won’t need to spend time seeking information about the mail delivery service at their new address. Even better, consider posting the website for the US Postal Service’s address change tool. Even though your tenant can probably discover these details themselves, why not prove to them that you are thinking about their needs even before the question arises?
Getting In Touch
Finally, if your lease documents don’t already do so, make certain to indicate in full how your tenant may reach you, what the expected response time is, and how they should pay rent and report maintenance issues. Given that you include these instructions in your lease, it is a great idea to copy them into your welcome letter as well. Lease documents can be mind-boggling for some tenants, who may not be aware of where to look or how to read them. In fact, it is important to have information tenants will use most often in more than one place for quick reference. Tenants are way more likely to obey your communication preferences and pay their rent on time when they know what to do and fully embrace the expectations.
Since move-in day can be chaotic, make sure to send your welcome letter and information at least a week before the day arrives. That will give your tenant a chance to read the information carefully and get set up in their new rental home rapidly.
Positive tenant relations are a vital part of effective property management. But it can also be a time-consuming process that takes time away from other interests. Why not let the Nashville property management professionals do it for you? At Real Property Management Key Response, we make tenant relations a top priority. To learn more about this and the other great services we offer, contact us online today!
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